Welcome to Imagine Pediatrics!

We are proud to care for children and adolescents with special health care needs in Florida, Georgia, Missouri, New York, North Carolina, Tennessee, Texas, and Washington, D.C. We understand that you face many challenges as you care for your child. That’s why we’re here 24/7 — to help you get the care and support your child needs and deserves. Often at no cost to you when it’s part of your child’s existing health plan benefits. If you ever need us, just call us at (833) 208-7770 or message us in the app anytime.

Adult and teenager in a wheelchair sharing a supportive, smiling interaction

We provide virtual and in-home health care, day and night.

We can help your child any time of day or night right from home. Our pediatrician-led healthcare team includes physicians, nurses, social workers, and therapists. We will not replace your child’s current doctors. We work with them to expand access to medical, behavioral, and social support whenever your child needs it. That means your child can spend less unnecessary time in the hospital and more safe days at home.

See a change in your child’s symptoms?

Need a prescription for your child’s medicine or equipment?

Just want someone to answer a question for some peace of mind?

We’re here for you. Right when you need it, right from home.

Often at no cost to you, when it is part of your child’s existing benefits. 

After 13 Years of Mental Health Struggles, Kelli and Her Boys Have More Safe Days at Home

Kelli and her two teenage sons are finally finding peace after many hard years. Both boys, Ahav (16) and Analiel (15), have serious mental health problems that started when they were very young. At age 3, both boys were diagnosed with autism. As they got older, they developed more problems like mood disorders, anxiety, and depression. Together, the boys have been in the hospital almost 90 times for mental health crises.

Everything changed when Imagine Pediatrics reached out to help. We work with Kelli’s insurance, UnitedHealthcare, to provide special care for kids with special health care needs. “For the first time ever, I didn’t have to take them to the emergency room during a crisis,” Kelli said. Instead, the Imagine Pediatrics team helped calm the boys down through video chat and made safety plans. Now the family gets ongoing support including weekly therapy and help with medications. The results have been amazing.

Linda’s Story: How Imagine Pediatrics Supports Families with Special Health Care Needs 24/7

Meet Linda — a passionate advocate and caregiver for children with special health care needs. For twenty years, Linda has been a foster and adoptive parent for children who have complex health care needs. She recently reflected on the tremendous difference we have made for her and her family. Watch now to learn more about how, by working with her health plan, the team at Imagine Pediatrics has made her life a bit easier and helped to keep her children safe at home and avoided unnecessary hospital visits.

Imagine Pediatrics, in partnership with Superior HealthPlan, is proud to support families like Linda’s —providing 24/7 virtual and in-home care and support. Our team of pediatricians, nurses, therapists, and clinical experts provide expanded access to medical, mental health, and social support. Day or night. Right from home.

How it works

Step 1:

Call us at (833) 208-7770 to see if your child is eligible.

Step 2:

Download our 24/7 app from any app store. During our call, we’ll help you through the download process. Already have our app? Great! Just be sure it is our new and improved version.

Step 3:

Get to know us while we get to know you and your child during a call with our care team. By doing this, we can help with any immediate needs, and be prepared to respond more quickly to acute needs that may arise. Ready to schedule? Call (833) 208-7770 to set up a time. We can’t wait to meet you!

Step 4:

Message us via the app or call (833) 208-7770 whenever your child needs help. We’ll connect you with a pediatric nurse or doctor right away.

Remember, we are here for you too.

You know your child best. That’s why we listen closely to you, to be sure your child has what they need. We can help you find specialists, schedule appointments, complete paperwork, and locate other resources you and your child may need.

Go to the app store to download the latest version of our app today

Simple sign-on process

Easy navigation

Content in both English and Spanish

In-app messaging to care team 24/7

Additional features including Daily Touchpoints and multi-patient view

Need help with app or getting started? Call our patient engagement team directly.

(833) 208-7770

Helpful videos

Learn more about how we help families like yours

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The Imagine Pediatrics Story

See how we bring care and comfort to children with special health care needs — and peace of mind to their families.

Walker’s Story

Hear from our co-founder and father of Walker, a 7-year-old with pediatric brain cancer who inspired the creation of Imagine Pediatrics and all we do.

Dr. Patricia Hayes, our Chief Medical Officer, explains how Imagine Pediatrics partners with a child’s current doctors and care team to provide more access to medical, mental health, and social support. So children with special health care needs can spend less time in the hospital and more safe days at home.

How It Works

Dr. Patricia Hayes, our Chief Medical Officer, explains how Imagine Pediatrics provides more access to medical, mental health, and social support. So children with special health care needs can spend less unnecessary time in the hospital and more safe days at home.

Resources

Learn more

Mar 26, 2026

Reading Food Labels: What Every Caregiver Should Know

Mar 2, 2026

Does My Child Have a Cold or Allergies? Ask These Three Questions

Feb 25, 2026

Five Ways Imagine Pediatrics Can Support You After Your Child Leaves the Hospital

Feb 24, 2026

New York Resources for Severe Weather

Links & resources

View all Resources

Quick Links

Download Welcome letter

Download Caregiver brochure

Questions? [email protected]

Common caregiver questions

Who is Imagine Pediatrics?

We are a multidisciplinary, pediatrician-led medical group. We provide virtual and in-home care for children with special health care needs. Our team is made up of doctors, nurses, social workers, and other clinical team members.
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We know that as a parent or caregiver, you face many challenges as you care for your child. That’s why we are ready, day and night, to help you get the high-quality care and support your child deserves.
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We do not replace your child’s current doctors. We work with them to expand access to the medical, behavioral, and social support every patient needs. We help the children we care for avoid unnecessary emergency room visits and spend more time thriving at home and in their communities.

What can Imagine Pediatrics do for parents and caregivers?

When your child is enrolled in our services, parents and caregivers can call or message us anytime using our mobile app. We are ready to help 24/7. We will answer your questions, get on a video call, or, in some cases, visit your home to diagnose and treat your child. If your child has an acute episode, we can provide care and support right away, at any time of the day or night.
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‍We work closely with parents and caregivers like you to support your child. We can help with medication and equipment. We can find specialists, set appointments, and complete paperwork. We can also connect you to other services that your child might need.
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‍Almost everything we do is virtual, so our patients and their caregivers don’t have to leave home to get care and support. This often comes at no cost for eligible kids, because our services are part of their existing health plan benefits. We currently partner with health plans in Texas, Florida, and the District of Columbia. We are working to expand to other states in 2025 and beyond.

What is the purpose of the first meeting for caregivers and patients?

This is your time to share your child’s needs with our clinical team, so we can get to know your child better — and help with your immediate needs. We understand that you know your child best. So, we listen to all the details of your child’s conditions, meds, and allergies. You’ll also tell us what good days and bad days look like for you and your child. And, you can ask any questions you have about how we can help you. This call helps us be ready to help you and your child quickly — whether they need care right then or at any time in the future.
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Please call us at 833-208-7770 to schedule this appointment – and get started with our services.

What services does Imagine Pediatrics provide?

We provide medical, behavioral, and social care and support to children with special health care needs, 24/7. That includes unlimited access to complex-care pediatricians and other clinicians.
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Our services include:

• Phone or mobile app communication day or night

• Virtual care visits

• Support during acute episodes

• In-home visits for diagnosis and treatment (in select geographies)

• Daily check-ins with parents/caregivers and their child

• Medication and equipment help

• Care coordination and scheduling

• Healthcare system navigation

• Access to social services programs

• Partnership with caregivers and private duty nurses

• Discharge coordination and post-discharge visits

What should I expect from Imagine Pediatrics?

You can expect to be heard and helped every step of the way. In your initial onboarding appointment, we listen closely to you to learn all about your child’s needs – their conditions, meds, and allergies – so that any time your child needs care, we can help immediately. From then on, our team of doctors, nurses, social workers, and other clinicians will be ready 24/7 to provide care and support. We help you get referrals and medication refills. We also help with equipment repairs and replacements.

All of our services are designed to improve the life and health of your child with special health care needs. So they can stay out of the hospital, and we can bring you some relief and peace of mind.

Will my child keep their regular doctors?

Yes, your child will keep all their current doctors.
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We do not replace anyone on your child’s existing care team. We partner with their doctors to expand access to 24/7 care and support in the home. When your child has a change in symptoms, we will help decide if your child can be cared for at home, if they should get an in-home visit from a member of our care team, or if they should be taken to the emergency room.
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We also provide extra help to private duty nurses based in the home. We can help them get a prior authorization, medication refills, or equipment support. We are also available to them anytime they have a question or need a quick consultation.

Will my child still have access to a Service Coordinator (SC) at their health plan?

Yes, your child still has access to a Service Coordinator from their health plan. Imagine Pediatrics helps expand access to support for all those already providing care to your child.

How is Imagine Pediatrics offered at no cost?

We partner with health plans so we can offer our services often at no cost to families of children who qualify for our services. Imagine Pediatrics may be a part of your child’s existing benefits, so we can care for your child often at no cost to you.

What languages does Imagine Pediatrics support?

Our staff includes both English and Spanish speakers. We also have interpreter services available for patients and families who speak other languages.