Careers & Open Positions | Imagine Pediatrics

Patient stories

Learn more about how our clinical team is helping our patients and their families.

Treating the child, right at home

A 5-year-old girl with a history of moderate persistent asthma and severe eczema experienced repeated hospitalization due to asthma exacerbation and eczema flares with secondary infections. With no regular PCP, her mom contacted us, concerned that her daughter’s new eczema flare seemed worse than usual.

How we helped

Our intervention

We provided an immediate virtual visit with the child and her mom, noting an infection in her eczema flare. Our provider prescribed a topical and oral antibiotic with additional steroid ointment to treat the flare and co-existing infection. We followed up with her mom that same evening and throughout the week to ensure the infection was clearing.

Our impact

The patient was able to access a pediatrician right away despite previous difficulty finding a PCP. Her infection cleared, and her mom received ongoing support for managing her daughter’s chronic conditions.

Accessing specialty care

A 3-year-old child with a genetic mutation and resulting seizure disorder experienced increased seizure frequency, leading to frequent ER visits. The child’s family was having difficulty finding and accessing a neurologist to treat the seizures.

How we helped

Our intervention

We engaged and enrolled the patient following the most recent ER visit and identified the lack of access to a neurologist. Our care team referred the patient’s family to a new in-network neurologist at an accessible distance from their home.

Our impact

The patient avoided an unnecessary ER visit and hospitalization and gained access to necessary specialty care.

Bringing peace of mind

A 12-year-old child with medulloblastoma, a growth hormone deficiency, adrenal insufficiency, and hypocortisolism completed chemotherapy and radiation in August 2019. Unsure whether to take her child to school or to urgent care, the child’s mom contacted us in the early morning. Her child had unrelenting headaches, dizziness, and nausea since starting growth hormones 6 days prior.

How we helped

Our intervention

In a video visit that same morning, our pediatrician helped determine that the new symptoms did not require emergency care. We connected with the child’s endocrinologist and, together, made a plan to pause hormone therapy and schedule an urgent follow-up endocrinology visit.

Our impact

Through collaboration between the right providers, the patient and their mother found peace of mind and an immediate plan for follow-up care with the right specialist in a medically complex situation.